Last updated: [1st Jan 2026]

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These Terms and Conditions ("Terms") govern all rental agreements between [Bloom & Garland] ("Company", "we", "us") and the client ("Client", "you") for the rental of event equipment, furniture, décor, or related services ("Equipment").

By placing a booking, signing a quote, or making payment, the Client agrees to be bound by these Terms.

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1. Booking and Payment

1.1 Reservation Confirmation
A booking is considered confirmed only once a signed agreement or written confirmation is received and payment requirements are met.

1.2 Payment in Full
Full payment of the total invoice amount is required no later than [30] days prior to the event date, unless otherwise agreed in writing. Failure to make payment by the due date may result in cancellation of the booking without refund.

1.3 Pricing and Taxes
All prices are subject to applicable taxes, delivery fees, setup/tear-down fees, and any additional charges outlined in the quote.

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2. Cancellations by Client

2.1 Notice of Cancellation
All cancellations must be submitted in writing.

2.2 Cancellation Fees
The following cancellation fees apply based on the number of days prior to the event date:

• More than [30] days: No fees; full refund

• [15–29] days: 50% of total invoice excluding any customization fees

• 14 days or less: 100% of total invoice

2.3 No-Show Events
Failure to accept delivery or make the event site accessible will be treated as a last-minute cancellation and charged in full.

 

3. Postponement or Date Changes by Client

3.1 Request to Postpone
Requests to reschedule must be made in writing and are subject to availability.

3.2 Rescheduling Terms

• Payments made may be applied to a new date within [12] months, subject to availability.

• Price adjustments may apply if rates change.

• If the new date is later cancelled, original cancellation timelines apply based on the original event date.

3.3 Unavailable New Date
If the Company is unavailable on the requested new date, the postponement will be treated as a cancellation under Section 2.

 

4. Cancellations or Changes by the Company

4.1 Company-Initiated Cancellation
In the unlikely event the Company must cancel due to circumstances beyond reasonable control, (including force majeure events), all reasonable attempts to secure a replacement service will be carried out. In the event a replacement of the same quality can be found, liability is limited to a refund of amounts according to the same schedule as detailed in section 2.2.

4.2 Substitution of Equipment
The Company reserves the right to substitute Equipment of similar style, value, and function if the originally reserved items become unavailable.

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5. Force Majeure

5.1 Definition
The Company shall not be liable for failure or delay in performance due to events beyond its reasonable control, including but not limited to: acts of God, extreme weather, natural disasters, fire, flood, strikes, pandemics, government restrictions, transportation failures, or power outages.

5.2 Effect of Force Majeure
If performance is prevented due to a force majeure event, the Company may cancel or postpone the booking. Any refunds or credits will be determined at the Company’s discretion, less costs already incurred.

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6. Weather Policy

6.1 Outdoor Events
The Client acknowledges that weather conditions are unpredictable. Rentals for outdoor events proceed regardless of weather conditions, including rain, wind, or temperature changes.

6.2 No Refund for Weather
Bad weather does not constitute grounds for cancellation or refund once the booking is confirmed.

6.3 Client Responsibility
The Client is responsible for providing adequate shelter to protect Equipment from weather-related damage. Damage caused by exposure to rain, wind, heat, cold, or moisture will be charged to the Client.

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7. Delivery, Setup, and Access

7.1 Site Access
The Client must ensure clear, safe, and timely access to the event site. Delays caused by inaccessible sites may incur additional charges.

7.2 Use of Equipment
Equipment must be used only for its intended purpose and in a safe manner.

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8. Damage, Loss, and Responsibility for Equipment

8.1 Client Responsibility
The Client assumes full responsibility for the Equipment from the time of delivery until collection.

8.2 Damage or Loss
The Client will be charged for repair or replacement costs for any Equipment that is lost, stolen, or damaged beyond normal wear and tear, including but not limited to:

• Breakage

• Burns

• Stains

• Water damage

• Structural damage

8.3 Replacement Value
Charges will be based on the full replacement cost at the Company’s discretion.

8.4 Cleaning Fees
Excessive cleaning required due to misuse may result in additional charges.

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9. Liability and Indemnification

9.1 Limitation of Liability
The Company is not responsible for injury, loss, or damage arising from use of the Equipment.

9.2 Indemnification
The Client agrees to indemnify and hold harmless the Company from any claims, damages, or expenses arising from the Client’s use or misuse of the Equipment.

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10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Province of Alberta.

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11. Entire Agreement

These Terms constitute the entire agreement between the parties and supersede all prior discussions or agreements. Any amendments must be made in writing and agreed to by both parties.

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Bloom and Garland
bloomandgarland@gmail.com